FOR GENERAL INQUIRIES
UltraStar Cinemas
1529 Grand Avenue, Suite C
San Marcos, CA 92078
(760) 798-4093
FOR HELP WITH ONLINE TICKET TRANSACTIONS
For tickets purchased on our website for the Mission Valley Cinemas:
Tickets can be refunded at the theater box office any time prior to the film beginning; however the box office cannot refund any online ticketing convenience fee. Tickets cannot be refunded after the scheduled start time.
If you need to refund your online tickets purchased please email your request to Tickets@CinemaPlus.com with the confirmation code you received
TELL US ABOUT YOUR MOVIE EXPERIENCE
UltraStar Cinemas
1529 Grand Avenue, Suite C
San Marcos, CA 92078
Attn Guest Services
Or by email at GuestCom@UltraStarMovies.com
THEATER RENTALS
Theater Rentals for:
- Business meetings
- Promotional events
Book your group event!
For more info call Julie Bravo 760-798-4093
FOR CURRENT OR PAST EMPLOYEES
To report issues and concerns or ask questions:
Email at HR@UltraStarMovies.com
ON-SCREEN ADVERTISING

Contact Screenvision – 1.800.724.MOVIE
EMPLOYMENT WITH ULTRASTAR
Want to get into Show Business and become an UltraStar?
We are always looking for upbeat, energetic, people-oriented individuals to join our team!
We take pride in providing a fun, fast-paced and enjoyable work environment for all our employees. Our employees have flexible work schedules, earn free movies and have opportunities to earn prizes and receive recognition for great performances.
Things to know before you apply:
We teach and encourage teamwork. We value hard work and we appreciate excellence. Employees need to be comfortable working with the public and be capable of bringing a good attitude to work everyday.
All employees must be available to work weekends and holidays, and must be age 16 or over to work at our theater locations and 18 or older to work at our UltraLuxe locations. UltraStar Cinemas is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, religion, national origin, disability, or other classes protected by applicable federal, state, or local law.
At many of our locations, employees will need to provide proof of a valid food handler card and at our locations that serve alcohol employees may be required to provide proof of meeting local and state alcohol training requirements.
If applying for a cast member position it is best to print the application and return it directly to the theater locations for which you are interested in working. No resume required. If you are interested in applying for any of our management or specific job positions, please provide a resume per the instructions listed below pertaining to the specific position for which you are applying.