Located in the Mission Valley Hazard Center

General Inquiries

UltraStar Cinemas
1529 Grand Avenue, Suite C
San Marcos, CA 92078
(760) 798-4093

Help With Online Ticket Transactions

For tickets purchased on our website for the Mission Valley Cinemas:

Tickets can be refunded at the theater box office any time prior to the film beginning; however the box office cannot refund any online ticketing convenience fee. Tickets cannot be refunded after the scheduled start time. See our full refund policy for details.

If you need to refund your online tickets purchased please use the refund link in your confirmation email or email your request to ultrastar-cinemas@cinemaplus.com with the confirmation code you received.

Tell Us About Your Movie Experience

UltraStar Cinemas
1529 Grand Avenue, Suite C
San Marcos, CA 92078
Attn Guest Services

Or by email at GuestCom@UltraStarMovies.com

Theater Rentals

Theater Rentals for:

• Business meetings
• Promotional events

Book your group event!
For more info call Julie Bravo 760-798-4093

For Current Or Past Employees

To report issues and concerns or ask questions:

Email HR@UltraStarMovies.com

On-Screen Advertising

Contact Screenvision – 1.800.724.MOVIE

Employment With Ultrastar

Want to get into Show Business and become an UltraStar?

We are always looking for upbeat, energetic, people-oriented individuals to join our team!

We take pride in providing a fun, fast-paced and enjoyable work environment for all our employees. Our employees have flexible work schedules, earn free movies and have opportunities to earn prizes and receive recognition for great performances.

Things to know before you apply:

We teach and encourage teamwork. We value hard work and we appreciate excellence. Employees need to be comfortable working with the public and be capable of bringing a good attitude to work everyday.

All employees must be available to work weekends and holidays, and must be age 16 or over to work at our theater locations and 18 or older to work at our UltraLuxe locations. UltraStar Cinemas is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, religion, national origin, disability, or other classes protected by applicable federal, state, or local law.

At many of our locations, employees will need to provide proof of a valid food handler card and at our locations that serve alcohol employees may be required to provide proof of meeting local and state alcohol training requirements.

If applying for a cast member position it is best to print the application and return it directly to the theater locations for which you are interested in working. No resume required. If you are interested in applying for any of our management or specific job positions, please provide a resume per the instructions listed below pertaining to the specific position for which you are applying.

Download Application

— Cast Members

If you are a fun, outgoing person and enjoy working with people, we are interested in you!

Cast members are responsible for providing great guest service to our guests in the areas of Box Office, Concessions and Ushering.

Duties include: ticket sales, concession food preparation and cashiering, cleaning and maintaining work areas, equipment, restrooms, and auditoriums. Flexible availability is desired but not required. Applicants must be available to work weekends and holidays.

If you are interested in a Castmember position, you may print out an application from this website, or go pick one up at your local theater. Please submit your application at the theater location you are interested in.

You may also email your resume to: jobs@ultrastarmovies.com. Subject: Cast Members (be sure to indicate location)

Your resume must be pasted into the text of the email. All emails with attachments will not be considered.

— Assistant Managers (Accepting resumes from interested qualified persons)

Training, competitive pay and free movies too!!!

Assistant Managers are responsible for overseeing most operations of the theatre including, guest service, Cash handling, payroll, crew development, Concession quality and sales, and film presentation. Including the duties of Castmembers, and or Projectionist as needed based on business.

Applicants must have previous management experience. Experience in the theater or restaurant industry is strongly preferred.

If you are interested in being an Assistant Manager, please follow the instructions below for sending us your resume electronically.

You may also email your resume to:
jobs@ultrastarmovies.com. Subject: Assistant Managers

Your resume must be pasted into the text of the email. All emails with attachments will not be considered.