Information CinemaPlus Collects from Users
There are two types of information we collect from users:
Personal Information: Includes first and last name, phone number, email address, billing and/or physical address and zip code, location information, payment information and other demographic information that personally identifies you.
Non-Personal Information: Information collected from your computer or mobile device that does not personally identify you. Examples of this information includes, but is not limited to, your IP address and device identifiers.
How CinemaPlus Collects Information About You
There are three ways your information can be collected:
Information You Provide: We collect your information when you buy movie tickets via the Services, register for an account on a theater website for which CinemaPlus is providing Services to an exhibitor, sign up for email or text alerts, or contact us.
How CinemaPlus Uses Your Information
We use your information to
How CinemaPlus Shares Your Information
CinemaPlus shares non-personally identifiable data collected about your use of the Services with third parties and you consent to such sharing. We also share the information you disclose under the following circumstances, without limitation and you consent to such sharing:
CinemaPlus Affiliates: When you supply information during use of our Services, CinemaPlus collects your information and it can be shared by CinemaPlus with each of its affiliates. Please refer to the individual privacy policies for additional information for our affiliates or specific Services, as applicable.
Theaters and Venue Operator: The information collected by CinemaPlus (including personally identifiable information (for example, movie ticket purchases) and non-personally identifiable information) may be provided to exhibitors so that they can authorize admission to specific movie theater locations for movie show times, handle attendance related issues and administer exhibitor loyalty programs.
Media Companies: Non-personally identifiable information collected by CinemaPlus, in the form of aggregate data, may be provided to movie studios and media companies for the purposes of compiling data regarding moviegoer trends.
Service Providers (e.g., Stripe): CinemaPlus contracts with service providers to perform certain business-related functions on our behalf in order to provide the Services to us and to provide the hosted Services to exhibitors. For example, payment processing transactions for movie ticket purchases or loyalty subscription programs are conducted through Stripe. Certain information collected by Stripe may be shared with us and the exhibitors. Other examples include service providers that provide loyalty program administration, research, analytics, website hosting, database maintenance, and technology services and platforms. We share personally identifiable information with service providers on a need-to-know basis only restricting the information shared to only that which is needed to perform the specific services.
Social Media: From your interaction with our Services, you may allow us to have access to information on one or more of your social media profiles or social media networks. When you supply information from one or more of your social media accounts, we may use the information to deliver you specific content, customize your online experience, and send you news, special offerings and rewards. When you provide us information through social media, it may be available for the public to view including other members of these social media networks which may result in your information being accessed and used by other third parties.
Sale of CinemaPlus or its Assets: CinemaPlus may sell or purchase assets during the normal course of business. In the event that another entity acquires CinemaPlus or any of our assets, your information may be transferred to that entity. In the event of bankruptcy, reorganization or other creditor relief process, your information will be treated like an asset and may be sold or transferred to another entity or third party as a result of such bankruptcy, reorganization or creditor relief process.
Legal Process: CinemaPlus will comply with requests from public authorities, including to meet public safety, national security or law enforcement requirements, and will supply your information related to these matters or in connection with an investigation.
Childrens Use of Services
The Services are not intended for children under the age of 13 and we ask that individuals under the age of 13 do not attempt to use Services or provide CinemaPlus with information. Should information be collected inadvertently from an individual under the age of 13, reasonable efforts will be implemented to dispose of this information.
Minors under the age of 18 that reside in California can request deletion of information collected during use of Services as set forth in the section entitled “California Residents” below.
How CinemaPlus Protects Your Information
Any account information and password generated using the Services should be protected and kept secure. Do not disclose your password to others. Please notify us immediately if you believe there has been an unauthorized use of your account.
CinemaPlus protects personally identifiable information you have provided when using the Services. Physical, technical and administrative safeguards have been put in place to prevent loss, mistreatment and unauthorized access or disclosure of information. Because no transmission of data or any safeguards used by CinemaPlus can ever be completely secure, any submission of personally identifiable information to CinemaPlus is made at your own risk.
Your Rights and Choices
Opt-Outs/Communication Preferences/Unsubscribe: You may elect not to receive marketing communications from CinemaPlus, your selected exhibitors and our partners when your information is being requested. You can change your communication preferences, change or delete your personal information or close your account by
At our Website www.cinemaplus.com
By Mail to:
PO Box 27740
Las Vegas, NV 89126
Location Information: You will need to opt-in when prompted to allow us to collect real-time location information for use of our Services with your mobile device. CinemaPlus may then use that location information to provide real-time information about theaters near you and their show times. If you wish to opt-out of sharing your location data, you can manage your preferences or disable the GPS on your mobile device.
Cookies are small text files that are stored on your computer or mobile device. They are widely used to make websites and applications work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognize you and remember important information that will make your use of a website or application more convenient by remembering preference settings.
Your cookies are collected by our Services and stored by a third-party service provider that we have retained to provide operating and data hosting services for CinemaPlus. The service provider is based in the United States and we have taken steps to ensure that this service provider protects the confidentiality and security of personal data, and to ensure that personal data is processed only for the provision of the Services and in compliance with applicable law.
International Customer Privacy
Privacy Shield Framework
Please note that CinemaPlus is only required to respond to one request per customer each year. CinemaPlus is not required to respond to requests made by means other than through this e-mail address: email@example.com
California Users who are minors under eighteen (18) years old may request the removal of any information that they posted to a Service by contacting firstname.lastname@example.org. Upon such request, CinemaPlus will anonymize or remove from public view any content posted by a minor to a Service, unless required by law to retain such content or information.
DO NOT TRACK DISCLOSURES
CinemaPlus or its third parties may also use tracking technologies to collect information about your visits over time and across third-party websites or other online services. California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California Users are entitled to know how CinemaPlus responds to "Do Not Track" browser settings. CinemaPlus does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. CinemaPlus continues to review new technologies and may adopt a standard once one is created.